Research broadens your scope to all possible reasons why the problem could be happening. For example, is revenue down because of a new sales tactic? Or because of seasonality? Is there a problem with who the sales team is reaching out to? Researching a problem enables you to learn why the problem is happening. Research is the first step of problem-solving because it helps you understand the context of a problem. Problem-solving includes three main parts: identifying the problem, analyzing possible solutions, and deciding on the best course of action. “Employers want to see individuals who can make well-informed decisions that mitigate risk, and they can do so without suffering from analysis paralysis.” Problem-Solving Skills Examples “Employers are looking for employees who can make decisions independently, especially with the prevalence of remote/hybrid work and the need to communicate asynchronously,” Eric Mochnacz, senior HR consultant at Red Clover, says. Someone proactive and successful at problem-solving is valuable to any team. It’s unsurprising why employers are looking for this skill: companies will always need people to help them find solutions to their problems. In fact, 86% of employers look for problem-solving skills on student resumes, according to the National Association of Colleges and Employers Job Outlook 2022 survey. Problem-solving skills are the most sought-after soft skill of 2022. Why Are Problem-Solving Skills Important? Implementing a new workflow to automate a team process and increase productivity.Testing calls to action to see which ones drive the most product sales.Brainstorming content types to share with potential customers.Experimenting with a new marketing channel to increase website sign-ups.Researching patterns to understand why revenue decreased last quarter.An employee with good problem-solving skills is both a self-starter and a collaborative teammate they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions before deciding how to move forward.Įxamples of using problem-solving skills in the workplace include: Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. How to Include Problem-Solving Skills in a Job Application. Why Are Problem-Solving Skills Important?.So, how can you improve your problem-solving and show employers you have this valuable skill? In this guide, we’ll cover: Problem-solving is an essential and marketable soft skill in the workplace. Whether you’re a financial analyst deciding where to invest your firm’s money, or a marketer trying to figure out which channel to direct your efforts, companies hire people to help them find solutions. Why do employers hire employees? To help them solve problems.
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